ThrivingStyle.com wants you to be satisfied with your purchase. If you are not completely satisfied with your purchase, simply return the item to us in its original condition within 14 days of receipt.
Returned items should be unused and must be returned in original packaging with any enclosed documentation. Merchandise must be unworn and unwashed (unless defective). We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will exchange the item.
Returns made with the original receipt will be refunded in the original tender. If you do not have your receipt, but we are able to verify your purchase through your account information or credit card, you will be refunded in the original tender. Otherwise, a merchandise credit for the item’s lowest selling price will be provided.
You can Exchange for the same item in a different size within 14 days of purchase. Circle the item(s) on your packing slip that you wish to exchange and indicate the size/color you prefer. Merchandise sent to us for exchange must be unworn and unwashed, or defective. Your new merchandise will be shipped out as soon as the return is received.
Please note:
- Goods will only be accepted for return if they are dispatched within 14 days of delivery, unless we have notified you otherwise.
- The item is your responsibility until it reaches us. Therefore, for your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods. The cost of returning the item to us is your responsibility.
- Delivery charges are only refundable where goods are faulty and a refund is made.
Effortless Returns by Mail:
You may use the Prepaid Return Shipping Label if included with your order. Please note that when we receive your return, we will deduct $10.00 from your refund for handling fees. If you prefer to use the carrier of your choice and create your own label, we recommend using a form of traceable and insurable delivery.
Please ship returns to:
ThrivingStyle.com
2042 Hermitage Hills Drive
Gambrills, MD 21054